Return & Refund Policy – Haskify

At Haskify, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

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Returns

You have the right to return your order within 30 days of receiving your item.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received.
• The product must be in its original packaging.
• Proof of purchase (order number / receipt) is required.

⚠️ Please note: Certain items such as skincare and hygiene-related products cannot be returned if opened or used, due to safety and hygiene reasons.

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Non-Returnable Items

We do not accept returns for:

• Opened or used skincare products
• Personal care items
• Gift cards
• Items marked as final sale
• Products damaged due to misuse

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Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/video evidence.

We will arrange a replacement or full refund after verification.

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Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–10 business days
• The amount will be refunded to your original payment method.

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Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Shipping charges are non-refundable.

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Order Cancellation

You can cancel your order within 12 hours of placing it.

After 12 hours, the order may already be processed and cannot be cancelled.

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Exchanges

We only replace items if they are defective, damaged, or incorrect.

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Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

📧 Email: hashkify@gmail.com
📞 Phone/WhatsApp: +44 7448 134039